Executive Assistant

Reporting To: Senior People Manager South Africa

Job Type: Full Time

Location: Cape Town, South Africa

Hours: UK Operational hours

Executive Assistant Responsibilities:
• Diary management
• Presentation skills
• Researching and conducting data to prepare documents for review and presentation by boards of
directors, committees and executives.
• Accurately recording minutes of meetings, and timeous distribution thereof
• Retrieving corporate records, documents and reports as required
• Manage travel arrangements
• Function co-ordination
• Reading and analyzing incoming emails, submissions and distributing as needed
• Preparing and distributing documents and requested information to executives
• Assist local management team with ad hoc admin tasks and diary management

Administrative Support:
• Support local management team
• Procurement (follow up on invoices)
• Order flowers
• Support Senior People Manager with ad hoc admin

Objectives of this role
• Support the directors primarily and provide additional support to executive team members, as
directed, to ensure that company goals and objectives are accomplished and that operations
run efficiently
• Maintain and refine internal processes that support high-ranking executives companywide,
and coordinate internal and external resources to expedite workflows
• Manage communication with employees by liaising with internal and external executives on
various projects and tasks
• Plan and orchestrate work to ensure that senior executives’ priorities are met, organizational
goals are achieved, and best practices are upheld

Other Responsibilities
• Manage professional and personal scheduling for directors, including agendas, mail, email,
phone calls, client management, and other company logistics
• Coordinate complex scheduling and calendar management, as well as content and flow of
information to senior executives
• Manage senior executives’ travel logistics and activities, including accommodations,
transportation, and meals
• Provide administrative and office support, such as typing, dictation, spreadsheet creation, ,
and maintenance of filing system and contacts database
• Maintain professionalism and strict confidentiality with all materials
• Organize team communications and plan events, both internal and off-site

Key Attributes
• Four or more years of experience in an administrative role reporting directly to upper
management
• Excellent written and verbal communication skills
• Strong time-management skills and an ability to organize and coordinate multiple concurrent
projects
• Proficiency with office productivity tools and an aptitude for learning new software and
systems
• Flexible team player, willing to adapt to changes and unafraid of challenges
• Ability to maintain confidentiality of information related to the company and its employees

2nd Line Azure Engineer

Job Type: Full Time

Location: Cape Town ,South Africa

Hours: Core UK Operational Hours

2nd Line Azure Engineer Responsibilities:
• Provide third line incident management (diagnosis, investigation, resolution), as well as technical
project implementation services to our customers focusing on Cloud technologies.
• Work with incident management, service desk, other technical teams and the customer as
required.
• Understand SLAs in a production environment and proactively strive to meet the commitments.
• Provide detailed and effective communication to internal teams and customers.
• Work directly with vendors to identify innovative solutions and actively apply those solutions for customer issues.
• Follow through on issues with vendors for a timely resolution. –
• To be an integral team member identifying and contributing to customer service improvement
suggestions, initiatives and solution realisation to all of our customers. –
• Develop and enhance cooperative interdepartmental relationships and communications
throughout the company and with individuals external to the company.

2nd Line Azure Engineer Technical Requirements:
• AZ-900 Microsoft Azure Fundamentals
• AZ-104 Microsoft Azure Administration
• AZ-140 Configuring and Operating Microsoft Azure Virtual Desktop
• AZ-303 Microsoft Azure Architect Technologies
• ITIL v3/v4 Foundation 7-10 years’ experience in the following areas:
• Microsoft Exchange 2013+ (Implementing, managing and supporting)
• Microsoft Office 365/Exchange Online (Implementing, managing and supporting)
• Microsoft Skype for Business (Implementing, managing and supporting)
• Microsoft Windows Server OS in an Enterprise environment (Implementing, managing and
supporting)
• Microsoft Windows Active Directory Services (Implementing, managing and supporting)
• PowerShell scripting (analyze, edit & create)

Key Attributes:
• Strong written and oral communication in English is a must.
• Strong presentation skills are considered an asset.
• Strong and proven troubleshooting ability in a large scale, fast-paced operations environment.
• Demonstrated ability to work independently and manage time to support multiple high-priority
objectives simultaneously.
• Ability to make timely and sound decisions under conditions of uncertainty and / or stress.
• Ability to design solutions and develop plans that are appropriately comprehensive, realistic, and
effective in meeting the stated goals of both the company and its customer base.
• Ability to manage client and management expectations, keeping all stakeholders informed about
projects and / or incidents.
• Ability to adjust plans to respond to changing business priorities. People Skills – Ability to work
collaboratively within a team sharing ideas and gaining consensus on a proper solution.
• Effective and personable communication with customers and vendors to achieve desired results.
• Ability and desire to mentor teammates on areas of expertise, helping raise the collective knowledge
of the team –
• Desire and drive to attain results and closure on issues even if faced with resistance & reluctance.
• Reliability and commitment to getting the job done (including after hours as required
• Working Hours – Cover core UK hours as required – Provide out of hours standby cover on a
rotational basis – Work overtime when required and approved – Be willing to work some SA public
holidays in return for overtime remuneration or time in lieu